Terms & Conditions
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Terms & Conditions
At Perth Bullion, we strive to streamline transactions while upholding our legal obligations and safeguarding your privacy.
- Orders can be placed online through our website or in person at our Perth office.
- To secure orders, deposits are required, and the minimum deposit and threshold limit may change without prior notice.
- Payment must be made within 2 business days of placing your order, using an accepted Payment Method.
- Please note that we do not accept over-the-phone credit card payments or payments from international bank accounts.
- Our Market Loss Policy is applicable to overdue and cancelled orders, and it may undergo changes without prior notice.
- All transactions adhere to the Know Your Customer (KYC) requirements outlined in the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML/CTF Act). This includes sales, buybacks, storage, and superfund transactions.
- KYC information must undergo verification every 12 months in accordance with the requirements of Ongoing Due Diligence.
- Any personal information or transaction histories are governed by our Privacy Policy.
- For Buybacks, we accept in-person transactions at our Perth office and written requests to facilitate Buybacks from storage vaults. Precious metals designated for Buybacks may be couriered to our Perth office at the customer's expense, and Perth Bullion assumes no responsibility for any costs, losses, or damages that may occur during transport. The Buyback value is determined based on the market price at the time the weight and purity of the metals are verified. Payment rates are subject to change without notice. Please note that we do not engage in Buybacks of jewelry or scrap metals.